Expediting AI

Expediting AI

Proactive and scalable expediting: Monitors progress, collects evidence, and triggers SLA escalations when needed.

Features

Designed for expeditors, operational procurement teams, and project managers managing critical supplies with frequent follow-ups and risk of delays.

Expediting AI guides suppliers and internal users on their relevant tasks, analyzes the critical path through targeted questions, requests supporting evidence based on defined procedures, and retrieves existing information from connected systems.
When needed, it triggers SLA escalations and involves human expeditors.

Stakeholders involved

  • Expeditor
  • Buyers/Procurement Operations
  • Project Managers/Engineering (critical supplies)
  • Logistics/Planning
  • Quality

Output

  • Tracked and comparable progress by item or supply
  • Guided evidence requests and document collection
  • SLA alerts and escalations when needed
  • Activity logs and operational summaries for follow-up

KPI

+50%
Visibility on order status
-80%
Unreported delays
80%
Automatic alerts on potential issues
100%
SLA escalation when required

Integration & contextualization

We configure the solution based on your SLAs, statuses, and document requirements, and integrate it with systems that track progress and store supporting evidence.